Welcome to Elizabed!
This Return Policy applies to all products purchased through:
Only refunds are made, once the product has reached its destination and has been received by the buyer, no refunds are made for products that are in transit to be delivered or have not yet been delivered.
Our Refund Policy does not affect your statutory rights.
1. RETURNS AND REFUNDS
Customer satisfaction with our products is important to us, so we make returns and refunds, if the customer is not satisfied with our products. Purchases made on our website can be returned for a refund within 7 days of the delivery date. If it has been 7 days since the delivery of the product, we cannot offer a refund.
Shipping costs are not refundable. Shipping costs when returning the product to us are not refundable and will be charged to the buyer.
Refunds will be excluded from a £79.00 administration fee per order or product returned. This fee is non-refundable and will be debited from the total value of the order.
2. CONDITIONS OF RETURN
4. PROCESSING YOUR REFUND
Once your return has been received and accepted, the refund will be effective within 7 days. If your return does not meet the conditions indicated, the product will be returned at your expense. If your return has been accepted, your refund will be issued and you will receive a return confirmation email. Your refund will be completed through the original method of payment.
5. UNDELIVERABLE PACKAGE
Undeliverable packages that are returned to us will not automatically be re-shipped. If you would like to make any changes to the delivery address, you are responsible for any re-shipping fees.
6. CONTACT US
If you have questions about this Return Policy, please contact us through our contact page or through the following contact information:
147 Lewisham way, London, SE146QP.